Common Questions
Everything you need to know about sharing, earning and using Sendough
Share a product as normal, choose Sendough, and we’ll automatically turn eligible links into earning links before you send them on. If someone buys through your link, you can earn a share of the commission.
Sendough is currently for people aged 16 or over who are based in the UK and want to make genuine product recommendations to friends and family. You don’t need to be an influencer, creator or have a social following.
No. Sendough is built for everyday recommendations between friends and family
Sendough keeps a small share of the commission earned from eligible purchases. The rest is credited to you.
Sendough is coming soon. iPhone will launch first, with Android to follow. We’ll add the download links here as soon as the apps are available.
You can share product links from supported retailers. If a retailer is eligible for commission, Sendough automatically alerts you and converts the link before you send it on. Not all retailers have earnable links.
Sendough is designed for genuine recommendations shared privately with friends and family, such as through private messages or small private groups.
No. Purchases made through your own Sendough links aren’t eligible for earnings. Sendough is designed to reward genuine recommendations you share with other people.
You can still share the product normally. If no commission is available, Sendough simply sends your friend directly to the retailer and you won’t earn anything if they purchase.
An eligible purchase is one made through a valid Sendough link with a supported retailer, where the retailer successfully tracks and approves the transaction. Some products, categories, discount codes or types of purchase may be excluded depending on the retailer’s own terms.
If an order is cancelled, refunded or returned, the retailer may cancel or reduce the commission. If that happens, the related Sendough earning will also be cancelled or adjusted.
Sendough keeps a small share of the commission earned from eligible purchases. The rest is credited to you.
No. The price they pay stays the same. Sendough is paid a commission by participating retailers when an eligible purchase is made, and we share most of that commission with you.
Yes. Your Sendough account will show clicks, pending earnings and confirmed earnings from the links you share.
Yes. You can share the same genuine recommendation with more than one friend or family member, including in a small private group.
Simple, just purchase the product that you referred. They should purchase by clicking from the shared link straight to the merchant’s website or app. They should not use any other discount codes or loyalty programs when making their purchase
Sendough works with participating retailers. We’ll keep expanding coverage over time
Earnings start as pending after your friend completes a qualifying purchase. They become confirmed once the retailer has approved the sale. This typically takes 90 days+
As soon as the relevant retailer has paid the commission to Sendough. The minute we receive the money, your share becomes available to withdraw. This typically takes around 90–180 days from the purchase date, depending on the retailer and their returns and payment periods.
Retailers need time to allow for returns, cancellations and refunds before confirming a commission. After that, there can also be a delay before the retailer pays Sendough. We make your earnings withdrawable as soon as we receive the confirmed commission.
Once your available balance reaches £5, you can request a withdrawal to your UK bank account from the Sendough app. Withdrawal requests are reviewed before payment.
We use UK bank transfers to keep payouts simple and secure. Sendough doesn’t currently support PayPal or other payout methods.
We only use the information needed to run your account, track earnings and provide the service. You can find full details in our Privacy Notice.
If you need help with Sendough, contact us through the website and we’ll get back to you as soon as possible.